Shipping Policy

Last Updated: May 28, 2026

Thank you for shopping with My Store 2. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver orders.

1. Order Processing Time

Orders are usually processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Processing times may vary during high-demand periods or promotional events.

2. Shipping Time

Estimated delivery times may vary depending on your location:

Pakistan Deliveries

Karachi: 1–3 business days
Other Cities: 3–7 business days

International Deliveries

Delivery times vary by country and courier service.

Please note that shipping times are estimates and not guaranteed.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

Delivery location
Package weight
Courier rates

Free shipping promotions may be offered from time to time.

4. Order Tracking

Once your order has been shipped, you may receive a tracking number via email or SMS (if available).

Tracking updates depend on the courier service.

5. Delayed or Lost Shipments

While we work hard to ensure timely delivery, delays may occur due to:

Weather conditions
Courier issues
Public holidays
Incorrect shipping information

If your order is significantly delayed or lost, please contact us for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for:

Delays caused by incorrect addresses
Failed deliveries due to incomplete information

Additional shipping charges may apply for reshipment.

7. Damaged Packages

If your package arrives damaged:

Contact us within 48 hours of delivery
Provide photos of the damaged package and product

We will review the issue and assist accordingly.

8. International Shipping & Customs

For international orders:

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
We are not responsible for delays caused by customs clearance.